Chromebook Care

GENERAL CARE

Do not have any food or drinks near the Chromebook.
Cords, cables, and removable storage devices must be inserted carefully into the Chromebook.
Chromebooks do not like when you touch their screen. In fact, they might react negatively by blurring or cracking themselves if you touch their screen too hard with any object. This includes your finger, a pen, a pencil or any other item.
Do not place your Chromebook on uneven surfaces where they might be subject to an accidental fall.
While the Chromebook cases are sturdy, drops from heights can damage the outside of the Chromebook.
Avoid placing or dropping heavy objects on the top of the Chromebook.
Chromebooks do not like excessive heat or cold. They should not be exposed to over 100 degrees or under 32 degrees. Do NOT put your Chromebook under a blanket, on the dashboard of your car, etc.
Do not block air flow when device is on. While your Chromebook does not get overly hot as a traditional laptop might, it does need to breathe.
Chromebooks have been labeled with the inventory tag. Please do not remove the tag.
Damage, loss, or theft must be reported immediately.

Keep your Chromebook in the case provided to you when not in use. Even when the Chromebook is in your backpack, it should be inside the case provided.
Transport Chromebooks with care.
Chromebook lids should always be closed and tightly secured when moving. Do not carry your Chromebook while the screen is open.
Unplug your Chromebook when it is not charging.
Never move a Chromebook by lifting from the screen. Always support a Chromebook from its bottom with lid closed.
If carrying your Chromebook in your backpack, avoid sharp objects in your backpack around your Chromebook, and avoid throwing your backpack or leaving it in places where it can be accidentally kicked.
Do not place the Chromebook charger in the district-provided Chromebook case. The case is meant to hold only the Chromebook. Inserting the charger in the sleeve put pressure on the Chromebook screen.

The Chromebook screens can be easily damaged! The screens are particularly sensitive to damage from excessive pressure on the screen.
Do not lean or put pressure on the top of the Chromebook when it is closed.
Do not store the Chromebook with the screen in the open position.
Do not place anything near the Chromebook that could put pressure on the screen.
Do not poke the screen with anything that will mark or scratch the screen surface.
Do not place anything on the keyboard before closing the lid (e.g. pens, pencils, or disks)

The port on the power adapter is fragile – insert and remove with care every time.
Do not carry your Chromebook around with the power adapter plugged in.
When not in use, wrap your Chromebooks power adapter up so the cords don’t become tangled/knotted.

The Chromebooks hold a charge for between 6-8 hours.
Make sure to plug your Chromebook in each night so that it is fully charged for the morning. There is limited power available at the school and you may not be able to charge it during the day.

Clean your Chromebook keys and screen with a lightly moistened cleaning paper/cloth. If using a disinfecting wipe, the wipe should be only lightly moistened.
Clean your Chromebook only while it is powered off. Wait until all moisture has evaporated completely before turning it on again.
You can use a wide variety of cleaning/disinfecting products for electronics. Most cleaning products/wipes will indicate in the label whether it is safe to use on electronics. When there is no information on the label, avoid using any product containing any high concentration of ammonia or other strong solvents to clean your Chromebook.
Remember that water and electronics do not mix. So, anything you use should be lightly moistened.
Do NOT spray your Chromebook directly with any windex/household cleaner/water.
Do NOT use a heavily wet Clorox or similar cleaning cloth/wipes on your Chromebook.
Pay particular attention when cleaning the keys. Too much moisture will cause the keys on the keyboard to stop working.
Do NOT clean inside the ports (USB-C, Power, HDMI) with any moisture as that might cause them to stop working.

The Technology Resource Center is staffed by students and teachers who are there to assist you with all your Chromebook needs. They can provide technical assistance and loaner Chromebooks when needed.
The Technology Resource Center is open during school hours.
The Technology Resource Center can be reached via email at nhtrc@nhvweb.net(North) or vhtrc@nhvweb.net(Voorhees).
The Technology Resource Center should be your first stop for all of your technology-related questions.